Claim Facility
Flow Chart
Claim classification:
We divide the claims into 2 categories: Medical
claim & Major claim
(I) Medical claim: Hospitalization/Accident Hospitalization/Accident
Outpatient Reimbursement
Basal materials
- Policy Contract
- Claim Form
- ID copy
- Medical Record of the insured issue Grade 11 or above
Hospital Appointed by the National Health Department Of China
- Clinic, Emergency and Hospital Original Receipts for medical expenses
- Prescription list and hospitalization discharge summary
- Disability Assessment Form
- any other proof or information to substantiate the nature, cause
and of
the insured loss
(II) Major Claim including: MAT ,Death Claim, Severe Disease Claim
and Accident Disability Death etc.
Basal materials
- Policy Contract
- Claim Form
- ID copy
- Medical materials
- Medical birth certification (* MAT claim)
- Death Certificate of insured issued by Police or
Grade II or above Hospital appointed by the National Health Department
in China (* death claim)
- Cremation certification(*death claim)
- Cancellation proof of insured¨s household record(*death
claim)
- Personal and Household identity of beneficiary
(* death claim)
- Traffic accident certification(*traffic accident
claim)
- Disability Assessment Form(*disability claim)
- any other proof or information to substantiate
the nature, cause and of the insured loss
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